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30-Day Plant Policy
30 Day Plant Replacement: We understand that not everyone has a green thumb, so if your prized tree doesn’t agree with you within 30 days, we'll send one replacement tree to you for free. We'll even
Are the plant photos shown online really match what I will get?
The online plant photos are taken directly from our nursery of plants. Due to the nature of plants and seasonal changes, they may differ slightly from the picture shown. However, each plant matches th
Are your plants toxic to children and pets?
No, but it is not recommended to be ingested. If ingestion occurs, please consult your local physician for assistance. However, the following plants have unofficial claims of toxins to cats: juniper,
Are your plants toxic to children and pets?
No, but it is not recommended to be ingested. If ingestion occurs, please consult your local physician for assistance. However, the following plants have unofficial claims of toxins to cats: juniper,
Can I just buy a bonsai pot and soil?
Unfortunately, we do not sell pots and soil individually.
Can I plant my bonsai in the ground outdoors?
Bonsai plants are meant to be isolated in a small pot to keep them small and for the purpose of mobility for display. In addition, due to their small size, they cannot withstand extreme weather change
Can I plant my bonsai in the ground outdoors?
Bonsai plants are meant to be isolated in a small pot to keep them small and for the purpose of mobility for display. In addition, due to their small size, they cannot withstand extreme weather change
Can I use Miracle-Gro for your plants?
No, we highly discourage the use of any strongly enhanced fertilizers for our plants since it can cause more harm to the plant than help it.
Do I have to remove the bamboos from the water gel immediately upon arrival?
It is recommended to at least remove the bags of bamboos from the box and stand them upright as soon as possible but it is not necessary to rinse off the water gel immediately. The bamboos can st
Do I have to remove the bamboos from the water gel immediately upon arrival?
It is recommended to at least remove the bags of bamboos from the box and stand them upright as soon as possible but it is not necessary to rinse off the water gel immediately. The bamboos can st
Do you have any bamboo stalks taller than 40"?
Unfortunately at this time we do not carry any stalks taller than what is available online.
Do you have any money trees taller than 3 feet?
Unfortunately, we do not carry any money trees taller than 22".
Do you sell seedlings or young bonsai?
No, we do not sell seedlings and the only young bonsai we have available is the Young Juniper which is already a few years old.
How old are your bonsai?
Most are at least 3-5 years old. Some of the larger plants are at least 6 years old and the Podocarpus is about 10 years old. The age of older trees are specified in the description of the product.
Why is my plant not doing so well even when I followed all the care instructions exactly?
Please be aware that the general care information for each plant was established based on average environmental conditions. Due to the sensitive nature of living products, the amount of given care sho
Why is my plant not doing so well even when I followed all the care instructions exactly?
Please be aware that the general care information for each plant was established based on average environmental conditions. Due to the sensitive nature of living products, the amount of given care sho
Why is my plant not doing so well even when I followed all the care instructions exactly?
Please be aware that the general care information for each plant was established based on average environmental conditions. Due to the sensitive nature of living products, the amount of given care sho
Why is my plant not doing so well even when I followed all the care instructions exactly?
Please be aware that the general care information for each plant was established based on average environmental conditions. Due to the sensitive nature of living products, the amount of given care sho
Why is my plant not doing so well even when I followed all the care instructions exactly?
Please be aware that the general care information for each plant was established based on average environmental conditions. Due to the sensitive nature of living products, the amount of given care sho
Why is my plant not doing so well even when I followed all the care instructions exactly?
Please be aware that the general care information for each plant was established based on average environmental conditions. Due to the sensitive nature of living products, the amount of given care sho